Shipping policy
Shipping & Delivery
At MarBreeze, we are committed to getting your stylish finds—from elegant dresses and cozy outerwear to chic tops—to you efficiently and securely. This policy outlines our standard shipping procedures.
Shipping Method & Processing
We currently offer one reliable shipping option: Standard Shipping. All orders are processed within 1-3 business days after payment confirmation, excluding weekends and holidays. You will receive a shipping confirmation email with tracking information once your order leaves our warehouse.
Shipping Destinations & Timelines
We ship internationally. Delivery times for Standard Shipping vary by destination:
- Domestic (U.S.): 5-8 business days
- International: 10-20 business days
Please note these are estimates and not guarantees. Delays due to customs, weather, or carrier issues are possible and beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and the total weight of your items. We do not offer free shipping at this time. The final shipping fee will be clearly displayed before you complete your purchase.
Order Tracking
You can track your order using the link provided in your shipping confirmation email. If you have not received tracking information within 5 business days of placing your order, please contact us.
Address Accuracy & Undeliverable Packages
It is the customer's responsibility to provide a complete and accurate shipping address. We are not responsible for packages lost or delayed due to incorrect addresses. If a package is returned to us as undeliverable, we will contact you via email to arrange reshipment at an additional cost.
Customs, Duties, and Taxes
For international orders, any applicable customs duties, import taxes, or fees are the sole responsibility of the customer. MarBreeze has no control over these charges and cannot predict what they may be. We declare the full value of the order on all necessary customs forms.
Contact Us
For any questions regarding your order's shipment, please reach out to our customer support team at [email protected]. Please include your order number for faster assistance.